Kunuku Resort Curacao, Trademark by Wyndham

Todo incluido

No

El servicio es bueno, muchas de las personas están muy prestas a ayudar y tienes la posibilidad de encontrar diferentes bebidas y snack. Las piscinas son tal como en las fotos y las habitaciones son comodas.

La habitación se limpia según nos informaron cada tres días y es una limpieza bastante superficial, se pueden encontrar algunos insectos dentro de las habitaciones y en algunos casos la variedad a la hora del almuerzo no es la mejor.

ubicación, comida

aseo habitaciones

Las instalaciones

Que los huéspedes fuman por todo lado

Las instalaciones, ubicacion estrategica para llegar aa las demas playas, super comodo.

Las instalaciones son muy grandes y diferentes espacios para pasar el tiempo

El horario del almuerzo es muy corto de 12 a 2pm este me parece que sería bueno alargarlo hasta las 3

Todo estuvo maravilloso, la habitación, las instalaciones, los espacios exteriores muy bonitos, la comida y las bebidas me encantaron, muy ricas. Solo algo para mejorar y es que deben tener cuidado en limpiar mas a profundidad y con mayor esmero todas las piscinas y las sillas (cojines) de uso social.

La limpieza de piscinas, sillas y sofás de uso exterior.

La variedad en el menú de comidas

Colchones y almohadas muy blandos y gastados, no hay tv por cable , no se colocan jabón y shampoo en el baño a diario

La comida no es buena, no hay servicio, el personal de la recepción no es amable

Las ubicación

El personal

The drink were really great and the staff were extremely nice to us. They helped us out with anything that we needed.

It was not clean. We had to deal with roaches everyday being in our room and it was disgusting. The food was not good either except for the pizza.

We had a nice big appartement on the ground floor close but not to close to one of the 4 pools. All rooms had a comfortable bed and airco. One room had its own bathroom. The appartmen itself was clean on arrival. The gardens were well maintained

(1) There was no supervision at the pools and water slides. Seems only on the (more busy) weekends there is supervision at the big water slides and someone that walks from pool to pool. The traffic lights at the water slides were missing (wires hanging out!) or didn’t work. (2) poolwater not clean I also wonder what the water quality is since almost no chemicals seem to be used and the water wasn’t really clear. (3) hotelroom/appartment cleaning Everywhere this resort is advertised as a hotel resort. Then you expect hotel services regarding cleaning, however during our stay the apartment was never cleaned, towels were not renewed. I can live with the the bedsheets weren’t renewed during our 4 day / 3 nights stay but a daily check by the resort if a towel should be renewed would have given us a way better experience. Just like in a descent hotel you get one big and one small towel per person, but after two nights we simply ran out. We had to go to the reception 3(!) times to ask for new towels on the 3rd day. The nice lady at the reception started with rehearsed answer imprinted by the management stating it’s the local laundry that sometimes doesn’t deliver enough towels and new sheets but this isn’t simply true. We’ve been to several great resorts and hotels on the island and they manage this way better than Kunuku. If you don’t get enough towel simply buy more towels or start your own laundry. It’s not that hard. The resort is big enough to make this profitable; even when you add a laundry service for your customers own clothes. After complaining 4 towels were delivered in the evening, but we were with 6 persons….. sight…. After another complained we got some extra bathing towels so we at least all could take a nice shower with a clean towel. I do wonder how this mostly native Dutch Management is taking a shower at home? Dry in the hot sun of Curaçao?

Nice and clean

The matrasses of the beds are worn and old

Gym facilities was great. pool area/playground was great apartments great

Food and drinks in the all inclusive was really poor. Dutch food/fried food sucken. Service was good but very slow.

kids facilities the apartment

the food is bad the time restraints for the kids facilities

Good

There was no cold water in the room. I miss that I could not take food/fruit to my room for later for when the kids needed

The friendly staff and activities for the entire family

I would have liked a greater variety and variation in the food menus offered. Other than that it was great.

a lot to do for kids, well kept. beautiful apartments

too many people smoking around children. the activities for kids were only in dutch.

the games for the kids and

the food it made me sick they have to do something with the flies and also cover the food beter

- Nice park - Good food

- Stuff not that friendly - My flip flops were stolen